Return & Refund Policy

At MAYLIE MESSI LLC, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our policy below:

  • Eligibility – Returns must be requested within 14 days of delivery. Items must be unused, in original packaging, and in resellable condition.

  • Non-Returnable Items – Certain products such as gift cards, sale items, and personal care products may not be eligible for return.

  • Refunds – Once your return is received and inspected, we will notify you and process your refund to the original payment method within 5–10 business days.

  • Exchanges – If you wish to exchange a product, please contact us before sending it back.

  • Return Shipping – Customers are responsible for return shipping costs unless the product is defective or an incorrect item was sent.

To initiate a return, contact us at Maylie_messi@outlook.com.